Privacy Policy

How Traklances collects, uses and protects your information.

Last updated 29 Oct 2026

Privacy Policy

Last updated: 2026-10-02

Traklances ("we", "our", "us") provides a multi-tenant ERP platform for field operations, workforce management and business workflows. This policy explains how we collect, use and protect information when you use our website and services.

Information we collect

  • Account details such as name, email, mobile number and company information
  • Operational data entered into your tenant workspace by authorized users
  • Usage, device and log data required to secure and improve the platform
  • Support, demo and contact form submissions

How we use information

  • To provide, operate and maintain the Traklances platform
  • To authenticate users and enforce tenant-level access controls
  • To respond to support requests, demos and sales enquiries
  • To improve reliability, security and product features

Data isolation

Each customer workspace is tenant-scoped. We do not share tenant operational data across organizations except as required by law or with your explicit authorization.

Data retention

We retain information for as long as your subscription is active and as needed to comply with legal, billing and security obligations.

Your rights

You may request access, correction or deletion of personal information by contacting us at traklance@gmail.com.

Contact

Traklances · Ahmedabad, India · traklance@gmail.com